"finally, I'd just like to say that you have the worst customer service I've experienced in 20 years

[tamaranth]

Sent a 12-point letter to Barclays last week regarding the non-closure of my business account, and their enterprising attempt to stiff me for overdraft charges incurred as a result of keeping the account open and charging me for sending statements.

On Saturday, I received a statement indicating that the bank charges had been reversed. No letter, o no: just a statement.

Today, I am in receipt of a letter beginning, "Thank you for taking the time and trouble to share your disappointment about the service you have received from Barclays."

Lovely. I shall put it with the others.

American Edit has kept me warm on a very chilly evening. I do like remixes (oooh, sorry, must call 'em mash-ups these days) with a sense of humour.

Hmm ... someone must've mated mashed Goldfrapp and ZZ Top ...

Comments

American Edit

[d-floorlandmine.livejournal.com]

Damn. I so need a copy of that.

Re: American Edit

[tamaranth.livejournal.com]

of what? 'frapp v Top or Dean Gray? If the latter, let me know ...

Re: American Edit

[d-floorlandmine.livejournal.com]

The Dean Gray stuff - especially Dr Who's Holiday ... [grin]

Re: American Edit

[tamaranth.livejournal.com]

link (http://www.gybo-v3.co.uk/viewtopic.php?t=11475&postdays=0&postorder=asc&start=105) -- scroll about halfway down.

You may also need this (http://www.thefreedictionary.com/initiative) <g>. Or possibly this (http://www.google.com/search?hl=en&lr=&q=%22american+edit%22+download&btnG=Search) ...

Re: American Edit

[d-floorlandmine.livejournal.com]

:-b
[grin] Thanks!

[stevegreen.livejournal.com]

Fantastic!