Customer Service

[tamaranth]

Imagine that you are a service provider.

Imagine that a customer of several years' standing phones to tell you that they are switching providers.

What is the obvious question? Why would you not ask it?

Comments

[tamaranth.livejournal.com]

That's the weird thing -- I really am only leaving because I've found a better deal (BT Fusion, web + everything else for £6 pcm less, and Virgin don't even seem to do web). Maybe they've had a run of dissatisfied customers ...