reddragdiva, when you screwed the base onto this laptop, you may not have considered that Mere Mortals might wish to take it apart and look at the shiny insides replace the keyboard ...
Nearly all of the Development Department have had a go. (Though not the chap who wanted to melt the casing away.) And we cannot shift the final two [EDIT: five] screws.
Given previous laptop mishaps, what I really need to apply is probably an affectionate cat.