Customer Service

[tamaranth]

Imagine that you are a service provider.

Imagine that a customer of several years' standing phones to tell you that they are switching providers.

What is the obvious question? Why would you not ask it?

Comments

[tamaranth.livejournal.com]

Wouldn't have said Virgin fell into those categories -- they are certainly better than most of the competition. I'm really only leaving because I've found a better deal (cost and functionality) elsewhere. But it's quite possible that I am out of touch with the word on the street!